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Import documents into your knowledge base

Use in-app import, the system share sheet, or Open with Nameo to add a document.

4 minPhoneTablet2-in-1
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Before you start

  • The file is accessible on the device
  • Its format and size meet the import-screen limits

Steps

  1. Choose an import path

    Select a file in Nameo, or use Share / Open with Nameo in the file manager.

  2. Wait for parsing

    Keep the network and app stable; large files may take longer.

  3. Review and save

    Confirm the parsed content, title, and organization details.

Expected result

The document appears in Knowledge and is available for search and questions.

Troubleshooting

  • Cannot select: make sure another app is not locking the file.
  • Parsing failed: check the current supported formats and size limits.

Privacy Policy

Import only documents you are authorized to process and follow your organization’s data rules.

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